![]() ![]() What Happens if my order is Damaged in Transit? *Limit one return within 180 days from original purchase date per customer. Please allow 2-5 business days for the credit to appear on your statement.Īll contents from original packaging must be included in the return, any missing items will delay the refund process and effect the total refunded amount. ![]() The refund, less shipping and restocking fee(s), will be applied once the item(s) are received at our warehouse. To file a return under the 30 Day Guarantee, please contact us immediately with your order ID# and return request. So please, just save your box and bubble wrap :) If we have to ship a box to you, there is a $50 box and bubble wrap fee + the shipping cost to get the box and bubble wrap to you. This way if you do want to return your order, you have the packaging needed to safely have the order completely returned. Please be sure to save all the items that came with your order, including the box and bubble wrap. So please be sure like what you are about to order - unfortunately our website is not a rental business. If you have used your ordered item and are not-satisfied with it, then you can still return your ordered item, however, your refund will have the Return Shipping Fee + 50% of the original purchase price Re-Stocking fee deducted from your refund for it being used. If you decide that you do not want your ordered item AND* have not used it yet, then you may return your item(s) for a full refund, If the Product is NEW and Un-USED*, minus the Return Shipping cost and a 10% restocking fee per item. Our goal is to always exceed our customer's highest expectations in terms of product quality and customer service.ģ0 DAY GUARANTEE - SAVE YOUR BOX & BUBBLE WRAP!Īll products are covered by our 30 Day Guarantee - You have 30 Days from the Date Your Order was Delivered receive and examine your order. South Bay Board Co. prides itself on our quality of products and our excellent customer service. We have complete trust and faith in our Premier Shipping Partners to ensure a timely and safe transport of your order.įor more information, please check out our Shipping and Handling Times page. We are stoked to partner with some of the best logistics companies on the planet. website orders are 2-4 Business Days after your order is shipped out. ![]() Orders are carefully packaged, labeled, and shipped out incredibly efficiently.Įstimated Shipping Time = 2-4 Business DaysĮstimated Shipping time for all South Bay Board Co. Handling time for any completed order is same or next business day. For our customers in Hawaii, Alaska, Any of the 5 US Major Territories, and other International customers Please email us for a custom hot-rate shipping quote so we can get you the best rate possible with our custom shipping discounts: Time = Same/Next Business Day ![]()
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